Administrative Advocacy Services

Access to Coverage provides administrative advocacy and coordination services that assist clients and therapists with insurance processes related to out-of-network mental health care.

Our services focus on documentation preparation, communication coordination, and assistance with coverage consideration requests when permitted under a health plan.

Coverage determinations are made solely by the insurance carrier.

Our Services

Administrative Advocacy Support

We help organize and manage the administrative steps involved in insurance review processes, reducing confusion for both clients and therapists.

Services may include:

  • Coverage request coordination
  • Documentation organization and submission assistance
  • Therapist information coordination
  • Communication support with insurance plans
  • Administrative follow-up assistance
  • Optional billing coordination when authorized

Authorizations & Documentation

To begin services, clients complete authorization forms allowing Access to Coverage to assist with administrative communication related to insurance review processes.

This may include:

  • HIPAA authorization coordination
  • Service agreement processing
  • Provider documentation collection
  • Submission preparation support
All communication assistance is performed only with proper authorization.

Ongoing Administrative Support

After a carrier review or determination, Access to Coverage may continue providing administrative support when appropriate, including:

  • Documentation tracking
  • Administrative guidance
  • Follow-up coordination
  • Billing assistance when requested and authorized

Fee Structure

Application Fee

$150 non-refundable administrative intake fee required to begin services.

Advocacy Completion Fee

$1,000 one-time administrative advocacy fee charged after administrative services are completed and a written insurance authorization or approval is issued when applicable.

Billing Coordination (Optional)

$50 per claim submission when billing services are requested and authorized.

Fees compensate administrative advocacy services only and are not payments to any insurance company.

Clear & Transparent Pricing

All fees are disclosed in advance.
No additional services are performed without client authorization.

There are no hidden charges or unexpected billing.

Optional Billing Submission Service

When authorization or a Single Case Agreement already exists, Access to Coverage may act as an authorized billing agent to coordinate claim submissions using therapist-provided billing information.

Billing coordination includes:

Therapist authorization required

Claims submitted as billing agent only

Confirmation provided after submission

Payment determinations made solely by the insurance carrier

Final Disclosure

Access to Coverage provides administrative advocacy and coordination services only.
We are not an insurance company, healthcare provider, or law firm.

We do not make insurance decisions and cannot guarantee approval, reimbursement, or payment outcomes.

Submission does not guarantee insurance approval or reimbursement.